Technologyhas played an important role in helping businesses overcome manychallenges. As technology continues to advance, machines are becomingan integral part of modern businesses operations (Graetz& Guy, 2015).Based on a research survey conducted by the Pew Research Centerindicated that as businesses continue to shift to machines that notonly reduce human contribution but that totally replaces humans, thebenefit of technology for businesses and individuals employees havebecome less clear (Weisset al.2009).Automation of business processes has revolutionized that way thatbusinesses run their operations. They have affected jobs and theeconomy.
Asrobots and other machinery become smarter, it is expected that theyare going to take up more than a quarter of the manufacturing jobsfrom humans (Kandray,2010).As the labor costs continue to increase all around the world, it isbecoming progressively more and more critical for businesses toswiftly adopt strategies that will improve output per employee toremain competitive in the market (Weisset al.2009).Businesses are finding that investing in robots and other moderntechnologies provides some of the best prospects to significantlyimprove productivity (Gupta& Arora, 2009).
Automationat the workplace has immense effects on the skilled workforce. Machines can carry out tasks regarded as unpleasant and risky, suchas painting and welding that can harm the health of workers (Weisset al.2009).Machines can also handle heavy loads and work efficiently inconditions that would be uncomfortable for humans (Sharma,2011).For examples, machines can work at freezing temperatures. .
Automationhas significantly improved the workplace environment. With the use ofmodern technology, businesses are in a position to increase theirproduction level in a smarter and faster way (Weissetal.2009).Automation of processes has opened up a wide range of possibilitiesfor business entities that make the workforce efficient and performtasks faster. Application of technology at workplace reduces waste,heightens profits, increases productivity and enhances communicationthat makes a business more competitive. Low human labor is needed,and this reduces cost significantly(Graetz & Guy, 2015).
Inthe same vein, automation in businesses has rendered certain skilledworkers moribund. The introduction of modern devices and machines hasaffected the organization of tasks in the information sector of themanufacturing economy (Weisset al.2009).Bookkeepers, file clerks and numerous other skilled personnelinvolved in the information processing have been rendered jobless(Weiss etal. 2009).Computers have also significantly reduces the number of individualsrequire to complete a given task or service. Unemployment caused byautomation will continue to increases as more and more companiescontinue to adopt modern tech devices. This will have a momentousimpact on the economy and the standard of living of many people.
Theaim of the proposed study is to learn how automation of processes atthe workplace has impacted the workforce, the company, and theeconomy. The focus will be on selected companies that have automatedtheir operations in the last two decades. The intent will be to learnabout their experiences, productivity, and nature of the businessoperations.
Howhas the automation of business processes affected the productivity ofthe workforce at the workplace?
Hasthe automation of business operations led to unemployment?
Whathave been the main bottlenecks of automating organizationaloperations?
Howautomation of business processes affected the economy?
Aqualitative research approach is proposed for this research study.The reserach will seek to understand the how the changes that havetaken place at the workplace as a cosequence of introduction of theintroduction of macines and other echnologies. This approach callsupon the reseracher to attempt to achieve a sense of meaning thatother individuals give to their situation. The data gathered in aqualitative study encopasses more than attitudes, words andbahviours, and will be essential in analysing the effects ofautomation at the wotkplace.
Thisstudy will employ semi –structured interviews on the changes thathave been witnessed in companies after the automation of businessprocesses. It is proposed to that interviews will be conducted onperception of senior managers and superviros in five companies. Thiswill be folowed by another interview on the ordinary workforce.
Graetz,G. & Guy, M. (2015). Robotsat work: The economic effects of workplace automation.Workingpaper for the London School of Economics and Political Science’sCentre for Economic Performance.
Gupta,A. K., & Arora, S. K. (2009). Industrial automation and robotics.New Delhi: University Science Press.
Kandray,D. (2010). Programmableautomation technologies:Anintroduction to CNC, robotics and PLCs.New York, N.Y: Industrial Press
Sharma,K. L. S. (2011). Overview of industrial process automation. S.l.:Elsevier.
Weiss,M., Hensley, S., Huntoon, K., & Dickerson, C. (2009).Pros andCons of Technology in the Business World: Increased Advancements ofTechnology into Business Overtime. Retrieved from:http://www.svsu.edu/~kbhuntoo/finalpaper.pdf